Category: daily del.icio.us links

“Including clients in the design process” may sound like death by a thousand paper cuts. I used to think that designing with clients was a really bad idea. I didn’t want them around me while I was “doing my work.” They just seemed to get in the

I always get a little miffed when I hear user-experience folk describe their data analysis process as looking for “a-ha moments.” … it leaves one with the impression that coming up with research insights is an experience of epiphany…

It’s important for our digital identities that we disentangle all this information to form a coherent notion of private space.